Health and Welfare Information Sheet
Eligibility Only
Call BNF Eligibility Line @ 1-855-249-2298 for:
* Medical eligibilty * Short Term Disability
* Dental eligibility * Life Insurance
* Pharmacy eligibility * Cobra and Retiree Enrollment
*Long Term Disability * Self Pay Premiums
Mail eligibility correspondence such as Cobra Forms, Self Pay election forms to:
P.O.BOX 219118, Kansas City, MO 64121-9118
Medical Services
Call CIGNA @ 1-800-235-7748 for:
* Medical Benefit Information * Vision benefits
* Pre-Authorization's * 24 Hour Nurse Line
* Any type of medical claim status * Transplants
* Upcoming medical service questions * Request a new ID Card
* Provider network status
Call CIGNA Behavioral Health @ 1-866-912-1688 for:
* Employee Assistance Program * Substance Abuse Help
* Any type of mental health/ * 24 Hour Nurse Line
substance abuse services * Upcoming services questions
* Mental Health/ Substance * Provider network status
Abuse Services Pre-Authorization's
Call Express Scripts @ 1-800-655-0459 for:
* Pharmacy benefit questions * Fraud and Abuse Reporting
* Status of Mail order Pharmacy * Questions about brand or generic drugs
* Pre-authorization's
* Pharmacy Directory
Call Delta Dental @ 1-800-234-3375 for:
* Dental Claim Status * Upcoming dental services questions
* Dental benefit questions * Provider network status
* Pre-Authorization's for dental services